Privacy Policy

Effective date: August 24, 2026

Queen City Stay is operated by Danielson Properties LLC ("we," "us"), 22 Park St, Burlington, VT 05401. This policy describes how we collect, use, and protect your information when you visit queencitystay.com, make an inquiry, or book and stay with us.

Information We Collect

When you inquire or book, we collect the information needed to host you: your name, email address, phone number, booking dates, party size, and any preferences or requests you share with us. Payments are processed by secure third-party payment processors; we do not store your full card number on our systems. When you browse our site, standard technical information (such as pages visited and device type) may be collected through cookies and similar technologies to help the site function and to understand how it is used.

How We Use Information

We use your information to manage reservations and stays, communicate with you before, during, and after your visit, process payments, provide door access and Wi-Fi details, meet legal obligations such as lodging tax reporting, and improve our services. We do not sell your personal information.

Sharing

We share information only with the service providers that make hosting possible - such as our property management software, payment processors, guest communication tools, smart-lock provider, accounting software, and tax filing services - and only as needed for them to perform their functions. We may also disclose information when required by law.

Retention and Security

We keep booking records as long as needed for business, legal, and tax purposes, and we use reputable providers with industry-standard security to store and process information.

Your Choices

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it where the law allows. To make a request, or with any questions about this policy, contact us at admin@queencitystay.com.

We may update this policy from time to time; the current version will always be posted on this page.